Frequently Asked Questions

We understand that the last thing you want to think about during a flood or water emergency is monetary concerns. Moreover, you often do not have a lot of time to shop around. Our emergency service is equipped to handle water emergencies at a moments notice. We want to minimize your stress surrounding the cost of the water damage restoration and endless price comparisons.

What exactly is the restoration process?2018-10-30T03:01:20+00:00

The Florida Water & Mold Restoration experts will first inspect the area and attempt to stop the water source from creating additional damage. We will then use our water extraction machinery to remove any standing or access water from the site. Once the water is gone, we start the drying process with dehumidifiers and heavy fans. When the area is dry to our satisfaction, we test the air to make sure the problem is resolved and the moisture and any mold spores have been removed.

Will my insurance cover my water damaged home?2018-10-30T03:01:20+00:00

Whether or not the insurance company will cover the damage depends on the source of the damage, (i.e. whether it was a natural disaster like a flood, or if it was caused by a burst pipe.) The insurance company will also want to make sure that you took the necessary precautions to try and prevent the situation.

Water Damage Experts are experienced with the insurance claim process. We deal with insurance companies on a daily basis, and can help you submit your claim properly and effectively the first time around. We are here to help you, and our water damage remediation services are accepted by all the big homeowners insurance companies.

What can I do to prevent water leaks?2018-10-30T03:01:20+00:00

Proper maintenance and care of your appliances can help ensure they don’t cause a water issue. If you have a septic tank, monthly inspections can allow you to notice if anything looks amiss. You can also teach everyone who lives in your home where the water supply cutoff valve is so they can turn it off in the event of an emergency.

Keep an eye on your water bill; a sudden increase one month may indicate a leaky pipe or other problem. Also, if you notice any foul odors or black spots (mold) on the walls, contact a water damage restoration company like The Water Damage Experts immediately.

What’s the first thing I should do when I notice a leak or flooding?2018-10-30T03:01:20+00:00

The first thing you should do is contact a water damage remediation company. You do not want to delay, since mold begins to form after twelve hours. The longer water sits, the more opportunity it has to wreak havoc on wood, walls and carpet. You will also want to contact your insurance company to begin the claim process, avoid the affected area whenever possible. If there is standing water in an area with electrical appliances, do not enter the room under any circumstances.

What can cause water damage?2018-10-30T03:01:20+00:00

Water damage can occur for a variety of reasons. Excess water in your home can come from natural disasters such as hurricanes or floods, as well as from pipes that burst or start to leak in your plumbing system. Household appliances can malfunction and cause water to pool in areas that might not be noticeable.

Septic tanks can overflow and cause raw sewage to spew into your crawlspace or home. When gutters and roof drains get backed up, the excess water can begin to cause serious damage. Bathtubs and shows that are poorly constructed or need the grout replaced can permit water to seep through onto the tile and create mold and other unwanted effects.

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At Florida Water & Mold Restoration, our primary goal is to help you restore your home and/or office back to normal and also help our clients with the peace of mind that comes with our services.

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